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E-GOVERNANCE NexGeN Inventive InfoTech Contributes A Major part in Government Software Development Works Under the E-governance Plan.

Officials from different government departments work across organizational boundaries to deliver citizen services, or formulate policies. Government agencies are fraught with the challenge of managing burgeoning volumes of both paper-based as well as digital content. The existence of multiple document management systems across departments creates silos of information, and hinders interoperability between departments. NexGeN offers a unified e-Governance platform, with robust Business Process Management (BPM) and Enterprise Content Management (ECM) capabilities, to enable efficient delivery of citizen services.

e-Governance Automated Citizen Services –

The NexGeN solution allows organizations to manage content across creation, capture, storage, and disposal, and enables seamless exchange of information and interoperability across boundaries. Further, it ensures that the government retains strategic control over critical documents, and complies with legislation and policies related to authorization, protection, and archival of documents. Citizen services automated by NexGeN include Certificate Issuance, Grievance Handling, Worker Compensation & Wage Management, and Land Records Management etc.

A unified e-governance platform, with comprehensive document management, imaging, scanning, records management, and process management capabilities, translates into benefits that include:

Enhanced Productivity

Manual processing of paper-intensive business processes is inherently inefficient, time consuming, labor-intensive, error-prone, and difficult to track and optimize. A comprehensive e-Governance platform ensures anytime, anywhere availability of content to users, eliminates manual hand-offs, enhances collaboration, and ensures substantial improvements in worker productivity.

e-Government Interoperability

Facilitating e-Government interoperability has become a key imperative for realizing efficient and timely delivery of citizen services spanning several departments. A unified framework allows seamless electronic exchange of information between departments, while it also ensures privacy and integrity of data.

Regulatory Compliance

Government departments need to ensure compliance with regulatory and legal policies for long term archival of content. The Records Management component of the NexGeN solution provides support for defining and enforcing record classification, retention, and disposition policies.

Cost Reduction

Government organizations regularly deal with high volumes of transactional content. Storage and movement of physical documents incurs huge operational costs. A unified solution facilitates paperless transactions, which results in significant cost reduction.

Audit Control

A complete audit log of each transaction enhances transparency and worker accountability.

Consolidated IT infrastructure

A unified approach eliminates redundant legacy infrastructure and information silos across departments/agencies, which reduces the overall operational costs and risks, and shortens service delivery cycles.